Firmware (LuxOS)
Knowledge Base
Error reading update file

Error reading update file


During an update of LuxOS, the update fails with the following error seen in the miner logs.

INFO Checking for updates... (
ERROR Error downloading updates: error reading update file
Caused by: external command failure


This issue can arise from several factors, primarily related to network connectivity or firewall configurations. The most common cause is the downloading source, in this case, the update bucket ( (opens in a new tab)), being blocked by the local network's firewall. To troubleshoot this problem, the initial step should involve inspecting the firewall logs and settings to identify any obstacles that might prevent access to the update file. Checking for any specific rules or filters that could block the download process is recommended as part of this review.